Lefover Most of the time a “wrong” transaction in Lefover is one of a few things: the same charge posted twice by your bank, a transaction filed in a category you would have picked differently, or a bill Lefover has not started tracking yet. This article walks through each.
A transaction shows up twice
This usually means your bank posted the transaction in two places, once as pending and once as cleared. It normally resolves on its own once the bank settles it.
What to do:
- Pull down on the Activity screen to refresh.
- Give the bank time to settle the charge. The pending copy drops away when it does.
- If it stays doubled, write to us from the app and we’ll look at it.
If your safe-to-spend number is off because of the duplicate, it corrects itself when the duplicate clears.
A transaction is in the wrong category
Lefover categorizes transactions from what the bank sends. Sometimes it picks a category you would not have (a big-box store purchase filed under Groceries when it was actually household goods).
What to do:
- Tap the transaction.
- Tap Change category.
- Pick the right category from the list.
The change applies to that one transaction. Lefover does not remember it as a rule for that merchant, so if the same shop is filed the same way next month, you can change that one too.
A refund shows up on its own
A refund arrives from your bank as its own transaction, separate from the charge it reverses. Lefover shows it that way in Activity: the original charge stays where it was, and the refund appears as money coming back in.
There is nothing to pair up and nothing to fix. Both transactions are real, and both are already counted correctly in your safe-to-spend number.
A bill was charged but Lefover doesn’t show it
Recurring bills are detected from your transaction history, not announced ahead of time by your bank. A brand-new bill (your first time paying that company) shows up in your activity right away, but it does not appear in Bills until Lefover has seen it repeat.
There is no way to mark a single charge as a bill, and nothing you need to do. When the charge repeats, Lefover picks it up, and the New bills notification tells you it did.
A bill still shows as due but I already paid it
The most common cause: the payment came from an account Lefover doesn’t have connected. If you paid the bill from a different bank account, Lefover doesn’t see it.
What to do:
- Connect the bank account the payment came from (up to your 3-account cap).
- Or open the bill and tap Mark as paid. That tells Lefover you covered this one somewhere else, and it stops being counted against this cycle.
My safe-to-spend number looks wrong
Tap the number. The breakdown shows exactly what Lefover subtracted: the bills still due this cycle, and the money you set aside in reserves. Most of the time the answer is a bill that was reserved earlier than you expected.
If the breakdown looks right but the final number is wrong, write to us at [email protected] with a screenshot. We’ll investigate.
When to escalate
If something looks wrong and the steps above don’t fix it, send a note to [email protected]. Mention the date and amount of the transaction. We’ll dig in.